E. Carrier Sales

Carrier Sales 104 - Tracking, Bouncing, Escalations, Carrier Billing


Description
This module will cover:
- Tracking and updating a load, common interaction between driver and carrier representative, proper dispatch procedure and other details;
- Bouncing a load and Circle Logistics policy regarding it.
Content
  • Tracking a Load
  • Bouncing a Load
  • Tracking and Bouncing a Load Test
  • Escalations in Tpro
  • Escalations in Tpro Quiz
  • Billing: Proper documents required, Accesorials, Truck Order Not Used (TONU)
  • How to Properly Execute TONU_s.pptx -- Rough Draft
Completion rules
  • All units must be completed